Security & Privacy

Icon Insurance is committed to protecting the privacy of the information you provide. This page explains how we use the information you give us and what we do to ensure that it remains safe and not misused.

What information do we collect?
We collect the minimum of information from you when you fill in the electronic quotation form on our web site in order to deliver an insurance quotation and then provide you with the actual policy document. Because of this it is important that you fill in all the required details correctly.

How we use the information collected
We use the information collected from you only in connection with the Icon Insurance web site. We commit never to sell your information for marketing or other purposes to any outside third party; we also commit not to pass on any of your details to third parties and except where you have authorised us to do so.

How we use the information collected (continued)
The information collected is used in the following ways:

• To process the proposal form and provide with an insurance quotation.
• For billing purposes if you choose to accept an insurance policy from our web site.
• To notify you about policy renewals.
• To monitor customer traffic patterns and site usage and to improve the content and/or layout of our web site.
• To notify you from time to time about our products and services or those of our insurers or other businesses which we think you will find valuable or of interest.
• If you would rather not receive this information
• Please send an email to us at enquiries@icon-insurance.com requesting to be unsubscribed from this service.

How do we protect your information?
The information you provide to us to obtain a quotation and insurance cover is kept on a secure database within the United Kingdom.

As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information you have given to us to prevent unauthorised access or loss of such information.

With whom is your information shared?
Your information is shared with our policy underwriters with whom we place our various insurance products. (See below for insurers use of information)

We may automatically collect non-personal information about you such as the type of Internet browsers you use or the web site from which you link to our site. You cannot be identified from this information and it:

• Is only used by us to assist in providing an effective service on this web site. This information is used to assist us in providing an effective service; but
• May from time to time be supplied by us to prospective partners, advertisers and other reputable third parties, but with no personally identifying information.

How we will use your information
Insurers and their agents share information with each other to prevent fraudulent claims and to assess whether to offer insurance (including the terms) via the claims and underwriting exchange register.

This is operated by Insurance Database Services Limited ("IDS") and the Association of British Insurers ("ABI"). (Contact details for these organisations are available on request). In the process of dealing with your application for insurance we may search these registers.

In the event of a claim, the information you supply on the web site and the claim form, may be put on the register and be made available to participants.

If you enter into an insurance contract through Icon Insurance Limited, on acceptance of the quotation you:

• consent to the information provided and any claim you may make being supplied to IDS and the ABI so that it can be made available to the other insurers:
• agree that, in response to any searches that we may make in conjunction with your application or any claim, IDS and ABI may supply information it has received from other insurers about other claims you have made.

Third Parties
We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site, and recommend that you check the policy of each site you visit.

In addition, if you are directed to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you originated. We strongly recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns or questions.

Your acceptance of these terms
By using our web site you consent to the collection and use of this information by us and the insurers and to our privacy policy. If we change our privacy policy in any way, we will post these changes on this page.

Your rights
You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As detailed above, you also have a right to prevent us using your personal information for direct marketing purposes.

If you have any questions, or concerns or comments about these policies please email us at enquiries@icon-insurance.com or write to us at Icon Insurance, Mill Court, Mill Street, Stafford ST16 2AX